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Customer Service Representative

Location : Norwalk, CT
Job Type : Direct
Hours : Full Time
Required Years of Experience : 1-2
Required Education : BA
Travel : No
Relocation : No

Job Description :

Job Description: Customer Service Representative


A cutting edge natural products company is searching for a customer service representative, sales experience a plus.



General Responsibilities:

· Strong phone speaking skills

· Enjoys helping people

· Ability to up-sell

· Interest in health and alternate medicine a plus



Specific Responsibilities:

· Taking orders and supporting customers on the phone , via

the website or through on line chat program

· Some data entry

· Handling customer complaints and questions

· Customer order tracking and resolutions

· Strong team player


Required Qualifications :
Excellent verbal and written communication; service orientation; critical thinking, active listening. Ability to multitask including ability to learn/understand/navigate multiple software applications including those web bas
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