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Field Tech

Location : Saranac Lake, NY
Job Type : Direct
Compensation : 30000.00 - 40000.00 USD/YEAR
Hours : Full Time
Travel : No
Relocation : No

Job Description :
Ridgefield One is a Technology and General Labor Staffing Agency.  Our client is a Managed Services Provider, supplying on-site and remote tech support to businesses all over Northern New York State.  They have asked us to help find and qualify a Field Tech to join the company as a permanent employee.


The new employee will spend each day on-site with a client or remoting in, depending on the day's requirements.  Clients may be located anywhere from Watertown to North Creek and up to The Border.  This is not a work from home job.  You will spend most days working face to face with a client.


There are possibly two openings, one more senior than the other.  Salary offers will be based on experience.


Issues you may attend to will include:

- Office 365 Support

- Printer & Monitor troubleshooting

- Active Directory account creation and password resets

- Hardware upgrades

- General Break/Fix

- Internet/Networking troubleshooting
- New PC setups and configurations

- Mobile phone support

- more...



Required Qualifications :
Minimum qualifications for this new job include:


- Experience with Office 365 settings/options

- Knowledge of issues printers and monitors may encounter and a standard routine for troubleshooting them

- Understanding of the basics of Active Directory

- Basic knowledge of Internet access, WiFi, and Networking



Nice to haves include:


- Mac support experience


- Virus removal experience




Ridgefield One provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, disability, or genetics. In addition to federal law requirements, Ridgefield One complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities or client worksites. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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