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Technical Support Contract

Location : Stamford, CT
Job Type : Temp/Contract
Compensation : 25.00 USD/HOUR
Hours : Full Time
Travel : No
Relocation : No

Job Description :

Ridgefield One is a staffing agency, contracted to help fill temporary Technical Support position a major employer in the Stamford, CT area.


 


We have a six month contract in Stamford, paying $25/hr. If you're interested, please apply with an updated resume.


 


The Technical Support Contractor is expected to meet company standards and SLA's for all associates (in local and regional offices or working remotely). P


 


Build laptops according to established process and timeframe. May include interacting with HR, WWTS, and Associates. May also include shipping laptops for remote workers.


P


Asset Management: Accurately manages all asset life cycles to allow for the most efficient deployment of assets throughout the company. P


 


Active Management of Service Request, Incident, and Activities: Responsible for ensuring all associate interactions are accurately documented, assigned, and communicated in order to determine and resolve issues, escalate if necessary, and provide solutions for future problem resolution and process improvement.


 


Ridgefield One provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, disability, or genetics. In addition to federal law requirements, Ridgefield One complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities or client worksites. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


Required Qualifications :
 
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